Terms and Conditions

  1. Introduction

These Terms and Conditions govern your use of our services, including appointments, treatments, and other offerings provided by our clinic. By engaging our services, you agree to comply with these Terms and Conditions.

  1. Services

Our clinic provides chiropractic care and related services. All services are performed by licensed and qualified professionals. The specific nature of the treatment and care will be determined by your chiropractor based on your individual needs and health condition.

  1. Appointments

3.1 Booking: Appointments can be booked through our website, by phone, email or in person at the clinic. We recommend booking in advance to ensure availability.

3.2 Cancellation Policy: We require at least 24 hours' notice if you wish to cancel or reschedule an appointment. Failure to provide adequate notice may result in a cancellation fee, which will be 50% of the service charge.

3.3 Late Arrivals: If you arrive late for your appointment, your treatment time may be reduced accordingly to accommodate the next client. Full service charges will still apply.

  1. Payment

4.1 Fees: Fees for our services will be communicated to you at the time of booking and are subject to change. We accept payment by cash, credit/debit card, or other methods as indicated by our clinic.

4.2 Insurance: We accept certain insurance plans. It is your responsibility to verify coverage and ensure that any treatments are pre-approved by your insurance provider. Any costs not covered by insurance are your responsibility.

4.3 Refunds: Refunds are not typically provided for services rendered unless there is a legitimate reason, as determined by the clinic. Any disputes regarding charges must be brought to our attention within 30 days of the transaction.

  1. Health and Safety

5.1 Medical History: You are required to provide accurate and complete information about your medical history prior to receiving any treatment. Failure to do so may result in adverse outcomes, for which the clinic will not be held responsible.

5.2 Health Assessment: Before any treatment, a thorough health assessment will be conducted to ensure the suitability of chiropractic care for your condition.

5.3 Risks: Chiropractic treatment is generally safe, but as with any medical treatment, there are potential risks. These risks will be explained to you during your initial consultation. You are required to sign a consent form stating your acknowledgement and understanding of risks to proceed with treatment.

5.4 Infection Control: Our clinic adheres to strict hygiene and infection control practices. We require that all clients also adhere to any guidelines provided by the clinic to maintain a safe environment for everyone.

  1. Confidentiality and Privacy

6.1 Patient Records: All patient records are kept confidential in accordance with the Data Protection Act 2018. Your personal and medical information will only be shared with your consent or as required by law.

6.2 Data Protection: We are committed to protecting your personal data and ensuring its confidentiality. We will not share your information with third parties without your consent, except as necessary to provide our services or as required by law.

For more information on patient records and Data protection, please see our full Patient Privacy Policy.

  1. Limitation of Liability

7.1 Treatment Outcomes: We do not guarantee specific outcomes from our treatments. The effectiveness of chiropractic care varies from person to person.

7.2 Third-Party Services: We may refer you to third-party services or providers. We are not responsible for the services provided by these third parties.

  1. Complaints and Disputes

8.1 Complaints: If you are dissatisfied with any aspect of our service, please contact us promptly so that we can address your concerns.

8.2 Dispute Resolution: Any disputes arising from these Terms and Conditions or your use of our services shall be resolved through mediation, arbitration, or in the courts of [Your Jurisdiction], as deemed appropriate.

  1. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website or clinic premises. Your continued use of our services after such changes constitutes acceptance of the new terms.

  1. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Joe Murch – Trading as Link Chiro
12 Walnut Road, Chelston, Torquay
TQ2 6HS
07508950810
Info@linkchiro.co.uk